Privacy Policy

Last updated: March 24, 2026

1. Information We Collect

Account Information

When you create an account, we collect your name and email address.

Connected Accounts

When you connect social media accounts (e.g., Instagram, TikTok), we store access tokens required to publish content on your behalf. These tokens are encrypted at rest.

Content

We store videos and media you upload to the Service for the purpose of scheduling and publishing to your connected platforms.

Usage Data

We collect basic usage data such as IP address, browser type, and pages visited to improve the Service.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Publish content to your connected social media accounts
  • Send you important updates about the Service
  • Improve and optimize the Service
  • Respond to your requests and support inquiries

3. Data Sharing

We do not sell your personal information. We share data only with:

  • Social media platforms you connect (to publish your content)
  • Infrastructure providers necessary to operate the Service (e.g., hosting, database)
  • Law enforcement when required by law

4. Data Security

We implement industry-standard security measures to protect your data. Social media access tokens are encrypted before storage. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your data for as long as your account is active. When you delete your account, we delete your personal data and uploaded content within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Disconnect any linked social media accounts at any time
  • Export your data

7. Cookies

We use cookies for authentication and session management. These are essential cookies required for the Service to function and cannot be disabled.

8. Children's Privacy

The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service.

10. Contact

For questions about this Privacy Policy, contact us at support@postripple.app.